We ship a new mystery once each month (during the last week of each month) to all of our members. Most folks receive their mystery before the end of the month, but there are always a few who receive it during the first few days of the next month.
For month-to-month plans, you’ll pay for your first mystery as soon as you start your plan. Then you'll be billed monthly on the last day of each month. All of our plans renew on the last day of each month. For multi-month prepaid plans, you'll pay the full plan amount when you place your order. Then you'll be billed again at the end of the plan term (if your plan remains active) for the next term.
We give our members complete control over their memberships and it is very easy to cancel an upcoming renewal in your user account. To cancel an upcoming renewal, log in to your user account on our website and choose the option to cancel your next renewal. If you cancel after a renewal has already occurred, you will still receive the remaining mystery box that you already paid for, but your membership will not renew again.
Members can access their user accounts online at any time to update information including shipping address, billing address, and payment method.
We have found that parents and teachers vary widely in what they find appropriate for children of different ages. The content of the mysteries is oriented more toward adults, but no more so than you would find on a typical episode of Criminal Minds or CSI on television.
Our mysteries are designed to be enjoyed by a solo investigator, two persons working together, or in small groups.